Shipping policy
Our Logistics Philosophy At Seeya Lash, we prioritize the prompt delivery of your professional lash supplies. We have engineered a tiered shipping system to ensure you receive your artistry tools exactly when you need them, with full tracking transparency.
1. Order Processing & Handling
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Standard Handling: All orders are meticulously processed within 1–2 business days (Monday–Friday).
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Cut-off Time: Orders placed after 12:00 PM PST will begin processing on the following business day.
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Notifications: A tracking number will be issued via email as soon as your order is handed to our premium carriers.
2. Domestic Shipping (United States)
We offer tiered shipping options tailored to your needs. Free Standard Shipping is automatically applied to all domestic orders over $45.00.
| Service | Transit Time | Order Value | Rate |
| Standard | 3–4 Business Days | Under $45 | $5.00 |
| Economy | 5–8 Business Days | All Orders | $15.00 |
| Express | 1–2 Business Days | All Orders | $25.00 |
| Standard | 3–4 Business Days | Over $45 | FREE |
Overnight orders must be placed by 12:00 PM PST to ship the same day.
Note on PO Boxes & Territories: Standard delivery may require 10–14 business days.
3. International Shipping
Seeya Lash serves over 230 countries globally.
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Transit Time: International delivery typically ranges from 6–12 business days depending on local customs processing.
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Free International Shipping: Available on all international orders over $200.00.
| Service | Transit Time | Order Value | Rate |
| Standard International | 6–12 Business Days | Under 200.00 | $45.00 |
| Express International | 1–5 Business Days | Under 200.00 | $75.00 |
| International Shipping | 6–12 Business Days | Over $200.00 | FREE |
Customs & Duties
International customers are responsible for all import duties, taxes, and local fees.
Tracking & Delivery Management
- Tracking Visibility: Your tracking number typically becomes active in the carrier's system within 24 hours of shipment.
- Carrier Contact: Once a package is in transit, we recommend monitoring your tracking information and contacting the carrier directly for the most accurate delivery updates.
Contact Information
At SEEYA Lash, we are committed to providing you with an exceptional experience. Whether you have a question about our self-adhesive lash clusters or need assistance with an existing order, our dedicated team is here to help.
How to Reach Us
- Email: info@seeyalash.com (Primary Support)
- Response Time: We typically respond to all inquiries within 1–2 business days.
- Operating Hours: Monday–Friday, 9:00 AM to 6:00 PM PST.
